We strive to make sure you are completely satisfied with your purchase. If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 14 days. All packaging must be unopened and unused. Shipping charges are not refundable. The customer is responsible for shipping charges on returns. There may be a restocking fee of 10% depending on the return of the products. A $5 cancellation fee may be charged for orders canceled before they are shipped. Refund will be to the same form of payment used.
A Return Authorization for returns must be obtained prior to sending your order back by contacting firstname.lastname@example.org